Shipping & Delivery
We offer free shipping on all US orders, with no minimum purchase required.
Orders are shipped via EMS, DHL, or UPS and typically arrive within 7–14 business days after processing.
Please note that delivery times may vary depending on your location and carrier availability.
Returns & Refunds
30-Day Return Window
We accept returns within 30 days of delivery. Items must be unused, undamaged, and in their original packaging.
Final Sale & Clearance Items
Items marked as "Final Sale" or "Clearance" on the product page are not eligible for return or exchange. All other items — including regularly priced and promotional/sale items — are covered by our standard 30-day return policy. Gift cards are non-refundable.
How to Start a Return
Email us at ipopu8@hotmail.com with your order number and reason for return. We'll respond within 1–2 business days with return instructions.Customers are responsible for return shipping costs, unless the item arrived damaged or incorrect.
Refund Processing
Once we receive and inspect your return, refunds are issued to your original payment method within 5–7 business days.
Damaged or Incorrect Items
If you received a damaged or wrong item, please contact us within 7 days of delivery with a photo. We'll send a replacement or full refund at no cost to you.
Exchanges
The fastest way to exchange an item is to return the original and place a new order separately.